

These are part of the broadcast signal and cannot be changed or removed. The issue may be with the program - The top or bottom of the screen may be covered by banners or tickers when watching some news or sports programs.Check Closed Caption (CC) and Extended Data Services (XDS) - If these features on the TV are turned on, this may cause the picture to be stretched, distorted, or cut off. Try turning off Closed Caption or Extended Data Services to see if the issue is resolved.


For example, some movie content is recorded in a 21:9 Cinema format that will display with black bars above and below the picture when viewed on a widescreen ( 16:9) TV. Check the content - The program, movie, or content you are watching may be broadcast or recorded in an aspect ratio that will not fully fill your screen or may be displayed as stretched or distorted.If only one device has an issue, check the settings on that device rather than the TV.

