Once all users in the agency are migrated, the Distribution List will be re-created in Office 365 and Outlook can once again be used for management.Īfter your email address is standardized to end in and your mailbox is migrated to the Cloud, your shared mailboxes should still appear as usual in the sidebar in Outlook. Will I still be able to manage my Distribution Lists in Outlook?ĭuring the migration of users in your agency, you will not be able to manage your distribution lists in Outlook after moving to the Cloud. Because the profile does not update, you may notice your email is still If you're not sure whether you were migrated, or if you would like to have your profile display changed, please contact your secretariat IT help desk. Why does my mailbox still show my MassMail email address even though I received notices that my email address was standardized and my mailbox was migrated to the Cloud?Įven though your email address was changed to the email address displayed with your user profile in Outlook will NOT update if you are using Outlook 2010. STEP 5: Select Outlook from the list of applications. STEP 4: It is recommended that you do not stay signed in on public or shared devices. STEP 3: Log in via the Centrify portal with your Commonwealth credentials. STEP 2: Enter your Commonwealth email address. STEP 1: Open up your internet browser, go to, and click “sign in”. Īfter you have been licensed for Office 365, you will also be able to access Outlook Online via the portal. Please note: t he URL to access Outlook Online has changed to. If you have not yet been licensed for Office 365, you can access Outlook Online via the embedded link, and sign in with your Commonwealth credentials.
There are two avenues for accessing your email online with Office 365. If multi-factor authentication has not yet been enabled for your account, continue reading below.
Have you received a notice that multi-factor authentication was enabled for your account? If so, click for instructions on logging in to Outlook Web Access using multi-factor authentication.
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